Historical
Anthropic · Incident record · Apr 24, 17:03 UTC

Issues with sign-ups on platform.claude.com

Historical record · source provider_api · confidence high
59/100
User-Impact Score · Significant
2026-04-24 17:04 UTC — UIS 59
startedresolved

28m · Anthropic · scope unspecified · historical record (live confirmation cannot be fabricated retroactively).

Cite this incidentBibTeX · APA · MLA · Chicago · RIS
ai-receipts. (2026, April 24). Issues with sign-ups on platform.claude.com [Incident record, methodology v1.0]. ai-receipts. https://aireceipts.org/incidents/anthropic:s0lttkq5mmt2
Embed this incidentiframe · CC-BY-4.0
<iframe src="https://aireceipts.org/incidents/anthropic:s0lttkq5mmt2?embed=1" title="Anthropic: Issues with sign-ups on platform.claude.com — ai-receipts incident record" width="100%" height="420" loading="lazy" style="border:1px solid #e4e4e7"></iframe>
<p><a href="https://aireceipts.org/incidents/anthropic:s0lttkq5mmt2">Source: ai-receipts</a> · CC-BY-4.0</p>

Data record

UIS
59/100
Status
resolved
Started (UTC)
2026-04-24 17:03
Duration
28m
Components
platform.claude.com (formerly console.anthropic.com)
Scope
scope unspecified — see methodology limitations
Confirmation
Historical record. Live multi-source confirmation cannot be fabricated retroactively.
Methodology
v1 · how this score was computed · provider status page

Evidence chain

Showing the first 100 of 1,426 provider updates and 1 of 1 matched signal observations. Full record in /data (1,326 additional rows).

  1. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  2. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  3. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  4. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  5. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  6. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  7. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  8. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  9. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  10. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  11. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  12. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  13. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  14. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  15. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  16. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  17. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  18. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  19. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  20. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  21. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  22. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  23. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  24. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  25. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  26. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  27. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  28. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  29. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  30. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  31. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  32. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  33. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  34. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  35. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  36. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  37. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  38. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  39. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  40. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  41. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  42. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  43. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  44. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  45. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  46. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  47. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  48. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  49. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  50. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  51. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  52. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  53. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  54. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  55. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  56. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  57. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  58. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  59. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  60. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  61. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  62. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  63. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  64. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  65. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  66. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  67. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  68. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  69. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  70. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  71. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  72. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  73. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  74. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  75. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  76. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  77. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  78. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  79. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  80. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  81. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  82. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  83. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  84. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  85. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  86. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  87. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  88. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  89. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  90. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  91. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  92. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  93. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  94. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  95. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  96. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  97. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  98. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  99. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  100. Apr 24, 17:03 UTC
    [investigating]

    We are currently investigating an issue resulting in errors when attempting to sign up at platform.claude.com

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  101. Apr 24, 17:03 UTC
    First independent confirmation
  102. Apr 24, 17:53 UTC
    [hn keyword]

    CC-Canary: Detect early signs of regressions in Claude Code

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  103. Apr 24, 17:53 UTC
    First official acknowledgment
    50 min after ai-receipts confirmation